Track Order
Track your order
Once your order ships, we email you a tracking number and a link to the carrier's tracking page. Use that link to see the current status of your package.
Haven't received tracking yet?
Orders are processed within 1-3 business days before they ship, so tracking usually arrives within that window. If it has been more than 5 business days since you ordered and you still have no tracking number, email us and we'll look into it.
Tracking not updating?
Carrier scans can pause for a few days in transit, which is normal. If tracking has not moved for more than 7 business days, email us with your order number and we'll follow up with the carrier.
Package marked delivered but missing
Check with anyone else at the address and look around entry points and with neighbors first, since carriers sometimes mark early. If it still hasn't turned up, email us within 7 days of the delivery scan with your order number and we'll review it individually.
Contact
Email: restedpaws@gmail.com
Rested Paws, Tennessee, United States